Refund Policy
📦 Happi Hats Refund Policy
Returns & Exchanges
We want you to feel good in your hat—literally and mentally. If something’s off, here’s the deal:
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You have 15 days from the date of delivery to request a return or exchange.
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Items must be in original, unworn condition with tags still attached and no signs of wear, sweat, makeup, or damage.
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To start a return, email us at hello@wearhappihats.com with your order number and a photo of the product in its current condition.
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Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
Non-Refundable:
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Any item marked “Final Sale”
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The 10% charitable donation made on your behalf (that part’s already doing good!)
Exchanges:
If you'd like to swap for another color or style, just let us know—we’ll make it easy.
Refunds:
Once your return is received and inspected, we’ll issue a refund back to your original payment method (excluding original shipping charges). Refunds may take 5–10 business days depending on your bank.